CORONAVIRUS – CAN I PAUSE MY CAR OR VAN PAYMENTS?

Several customers have been in touch worried about making monthly payments, and if yours is one of the many businesses that will be very quiet – or even closed during this period, you may be looking for ways to conserve cash.

Can I pause my Lease payments?

If you have Leased your cars or vans it could be possible to arrange a payment holiday with your lender to help you through. The leasing providers are dealing with cases on an individual basis and we have had good reports back about some of the lenders.

Here is a list of the most popular Leasing providers and their contact details.

  • Alphabet GB Limited
    *Best to e mail with reg no & circumstances to go on 3 month payment holiday list. Will not affect credit rating.
0370 505 0100

financecollections@alphabet.co.uk

  • Arval Limited
paymentbreak@arval.co.uk

0370 600 4499   

  • Audi Finance 
https://customer.vwfs.co.uk/Forms/payment-difficulties.html

0370 010 2007 

  • Bentley Financial Services
https://customer.vwfs.co.uk/forms/payment-difficulties.html

0370 900 3100

  • Citroen / Peugeot PSA Finance. Contact via account on web site.
www.PSA-Finance.co.uk 
  • Ford Lease Driver Assistance
0344 600 1406 opt 8
  • Hitachi Capital Business Finance
BFcustomersupport@hitachicapital.co.uk   or

customerservice@hitachipersonalfinance.co.uk

01784 227 322

  • Honda UK ( Backed by Arval ) 
https://www.arval.co.uk/update-arval-covid-19

0345 200 8000

  • Jaguar Contract Hire
0344 879 6717 / 6333
  • Kia Contract Hire (ALD)
credit.control@aldautomotive.com
  • Land Rover Contract Hire
0344 879 6719
  • Leasys UK Limited
contractsmanagement.uk@leasys.com

03445 614611

  • Leaseplan UK Limited 
specialsupportunit@leaseplan.com
  • Lex Autolease Limited please see the website first for guidance.
www.lexautolease.co.uk/coronavirus
  • Mercedes-Benz & Smart 
customerservices-mbfs@daimler.com

0370 847 0700 

  • Leaseplan UK / Network
specialsupportunit@leaseplan.com
  • Nissan Finance / RCI
https://www.nissanfinanceuk.com/online-account

03330 090231

  • Porsche Financial Services
customer.assistance@porsche.co.uk

0344 871 0902

  • SEAT Finance
https://customer.vwfs.co.uk/Forms/payment-difficulties.html

0370 333 4446

  • Shogun Leasing (Lex Autolease)
Customer.Service@lexautolease.co.uk

0344 8111 659 

  • Skoda Finance
https://www.skoda.co.uk/discover/contact-us-form

0370 333 4449

  • Toyota Finance
toyotafinancial.com

0370 850 5533

  • Volkswagen Financial Services (UK) Limited
https://customer.vwfs.co.uk/Forms/payment-difficulties.html

0370 010 2022

  • Volvo Car Finance Services (Santander)
custcare@volvocars.com

0800 0851 322 

When contacting your leasing company please have your customer account number and the vehicle registration to hand as this will save time, thank you!

I hope you will find what you need here but if you don’t see what you are looking for call us on 01428 707993 or e mail Lesley.howes@thecarnetwork.co.uk

We are here to help.

Take care and stay safe.

Lesley

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