CORONA – FAQS

Corona Virus FAQ’s CARS AND VANS

As we come out of lock down and start getting used to “new normal” many of us still have questions about how the impact of Coronavirus  will affect us and our  businesses.

If your income has been affected by the disruption the Leasing providers are offering a range of solutions on an individual basis such as payment deferrals, contract extensions etc.
Contact your lender direct to find out what your options are. You can find a list of the most popular Contract Hire & Leasing providers on our web site here

Thank fully many dealerships are now open again, operating within guidelines of course . You can now take delivery of a new car or van and have your car serviced so things are starting to return to some sort of normal.

We have UPDATED the list of the most common questions we are being asked by our customers.

I am worried I won’t be able to pay my rental. What should I do?

If you are experiencing financial hardship as a result of Coronavirus, contact your lender. You can find a list of the most popular Contract Hire and Leasing providers  on the website here

My MOT is due to expire – please see the updated link below.

The Government have confirmed that MOT tests due on cars, motor cycles and light vans after 30 March 2020 will automatically be extended for 6 months, however it is your responsibility as the driver to keep the vehicle in a road worthy condition as you can be prosecuted for driving an unsafe vehicle. This extension is due to end on 1 August so any vehicles with an MOT due after that must have it carried out in the usual way.
You can see the updated guidelines here:
Coronavirus: MOTs for cars and vans due from 30 March 2020

What if I break down?

Roadside Assistance is available if you breakdown, operating within government guidelines. Call your Roadside Assistance provider for advice or visit their website.

How do I get a new tyre?

Check with your Leasing provider first if your contract is fully maintained as they may have a preferred supplier. Tyre providers branches are open as well as mobile fitting services available. Check on line for up to date details .

How can I get my windscreen repaired?

Windscreen suppliers are open. Check on line to find your nearest branch.

I am due a new vehicle – will this be affected?

We are now able to deliver new cars so please get in touch if your car or van is due for renewal.  Dealers are delivering within government guidelines to keep customers and staff safe.

How can I arrange collection of my vehicle?

Vehicle collections are up and running again ( and pretty much catching up with the backlog )  contact us or your Leasing Provider if your vehicle is due to be returned. You can find a list of the most popular Contract Hire & Leasing providers on our web site here

Will Coronavirus affect vehicle supply?

The good news is we have plenty of cars available  with new offers arriving daily – visit Lesley’s list to see what we can offer today.

Can I keep my present vehicle for longer?

Most of our leasing providers are happy to extend current contracts in this present situation. Speak to your supplier to find out more. You can find a list of the most popular Contract Hire & Leasing providers on our web site here

I need to take my car abroad. Am I allowed to?

You must check the latest travel advice from the goverment first. You can find out more here

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

and if you are going abroad with your Lease Car be sure to contact your Leasing provider in good time before you go to arrange the necessary travel documents.

GENERAL ADVICE

It is important to stay informed and you can find the latest advice from the UK Government here:
Coronavirus: Covid-19 UK Government Response
Don’t forget we are here to help if you have any queries or questions, simply reply to this message or give me a call on 01428 707993

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